Returns & Exchanges
We want you to love every scent that fills your home, which is why we offer a 30-day return window for all unused and unlit products. If your candle doesn't bring back the memories you expected, we are here to help make it right.
Check Eligibility
Ensure your item is in its original packaging, unused, and purchased directly from our store within the last 30 days.
Start Your Request
Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack and Ship
Print your prepaid shipping label and securely pack your items to prevent breakage during transit before dropping them off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or send out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing